Vermont One Touch® connects the delivery of energy, housing, and health programs to help clients get the services they need. Using a common home assessment and electronic referral system, government and non-profits partners conducting home visits identify household conditions and family needs, which trigger referrals to organizations that can provide relevant resources. The Weatherization program uses One Touch in all single-family weatherization projects and manages the program.

Since 2014, over 4,100 homes have received a One Touch® checkup. Over 30% of clients needed a referral to another program, confirming the value of this cross-sector referral tool. The program received the U.S. Department of Housing and Urban Development (HUD) Healthy Homes Award (2017) and the ACEEE (American Council for an Energy-Efficient Economy) Health and Energy Linked Programs (HELP) Award (2018).

Geoff Wilcox, Vermont’s Weatherization Director explains, The One Touch® software and program are helping us succeed in our jobs: providing energy efficiency and health services to families. We are now connected to other resources in the community enabling our program staff to be more effective.

Program Resources