Vermont One Touch® connects the delivery of energy, housing, and health programs to help clients get the services they need. Using a common home assessment and electronic referral system, government and non-profits partners conducting home visits identify household conditions and family needs, which trigger referrals to organizations that can provide relevant resources. The Weatherization program uses One Touch in all single-family weatherization projects and manages the program.
Since 2014, over 4,100 homes have received a One Touch® checkup. Over 30% of clients needed a referral to another program, confirming the value of this cross-sector referral tool. The program received the U.S. Department of Housing and Urban Development (HUD) Healthy Homes Award (2017) and the ACEEE (American Council for an Energy-Efficient Economy) Health and Energy Linked Programs (HELP) Award (2018).
Geoff Wilcox, Vermont’s Weatherization Director explains, “The One Touch® software and program are helping us succeed in our jobs: providing energy efficiency and health services to families. We are now connected to other resources in the community enabling our program staff to be more effective.”
- One Touch® Electronic Checkup Survey for use by One Touch partners. If you would like access to the survey url please contact program advisor Ellen Tohn, using this link.
- Resource Referral Guide and Larger Print Version
- One Touch® Data Summary
- User Instructions to help first time users of the One Touch® Checkup Survey